Jessica talking business

Today I wish to share with you a fantastic location to place a daily note–the note field in the Schedule module.

The first shortcut your scheduling team will be looking for is the quickest way to find open time in the schedule, and Easy Dental has just the tools to improve your scheduling process.

I spent a few days this week working with an office that has been using Easy Dental for 8 years now and, up until this week, they were primarily using Easy Dental for billing and insurance claims. When I first entered the office, the entire team (mind you this was a...

One of my favorite quick tricks in Easy Dental involves accessing family appointment dates and times from the More Information screen.

An automated recall system is often the least understood and most underutilized tool within the Easy Dental software. The Easy Dental recall tool is quick to customize, simple to implement and creates an efficiency for tracking recalls that is unmatched by any paper documentation system.

Keyboard shortcuts are a great avenue for enhancing your data entry processes in Easy Dental. Simply eliminating the time it takes to grab the computer mouse, locate the cursor on the screen and identify the button you wish to click can allow you to process functions with timely, efficient ease.

Computers today have taught us that new information and ideas are only a Google search away. I am 100 percent guilty when it comes to routinely seeking answers on the information highway. With the capability to search virtually any keyword to find the definition by Wikipedia, a video on YouTube, pictures posted around the web and even shopping locations, you will never come up short on details. So when it comes to Easy Dental, why should it be any different?

In a perfect world, all dental insurance claims would pay within five days. The sun would always shine, appointment schedules would be forever full, rainbows would soar across the sky—and insurance eligibility would be easy. It is true that we do not live in a perfect world, but I firmly believe that I am responsible for enhancing my own personal surroundings and processes. So when I was presented years ago with the task of developing a protocol for an office that would ensure fewer insurance claim denials, it was then that I discovered the art of checking patient insurance eligibility.

The famous radio personality Earl Nightingale coined the phrase, “People with goals succeed because they know where they are going.” Within a dental practice, there can be many different types of goals set for the team. One of the most common is production goals. Production goals are more than just a number—they can be a source of growth in many areas of the practice. Production goals can incite…

Empty dental chair syndrome leaving you down and out? Do you have patients canceling appointments with little notice? Do you pay staff salaries whether or not you have a patient in the chair? This situation can create a significant financial burden to the practice. To lessen this financial burden, look no further than your Easy Dental appointment lists. Read more…

Reviewing a treatment estimate with your patient can be a very informative and overwhelming process for your patient. Have you ever wondered if you were providing too much information and how much of that information the patient will recall at a later time?

Isn’t it true that hours, days, weeks and months seem to pass by faster and faster each year? For most of us, we keep our schedule so busy that we often overlook very simple, yet important, tasks that need to be accomplished. In order to accomplish these tasks, it is critical that we have a quick and easy reminder system.

Whether you are actively using paper charts or you presently run a chartless dental practice, custom procedure buttons give your clinical team the opportunity to quickly and effectively chart procedures for your patients. As your team learns the process of charting procedures, it is important that they have all resources available to guide them to accurate data entry. One such resource is the tooltip.

In today’s dental economy, many offices are looking for more streamlined processes and efficiency. Every day I am approached by offices looking to implement “seamless” operating protocols within their practice. Doctors and managers look to create systems that are both easy and intuitive because they see the benefit to their dental teams. After all, Albert Einstein once said that “the only real valuable thing is intuition.”

In the blog post about collecting overdue insurance payments, you learned how to generate the Insurance Claim Aging Report. Now that you have a tool to quickly identify outstanding insurance claims, let’s talk about how you can make the most of your time spent working this report.

The Insurance Claim Aging Report is the story of every insurance billing department. This single report will shine the light on a number of different factors that may be plaguing your insurance billing. From the amount of time it takes insurance companies to pay to the estimated revenue you have tied up in outstanding insurance claims, you can quickly assess where your outstanding revenue lives and when you might receive your payment.

Fifteen short years ago, I stumbled into a career in dentistry. Finding dentistry was pure luck, fate, destiny, chance—or maybe the stars were aligned in just the right formation at that time in my life. No matter what label I attach to this event, all I can say is that once I was in dentistry, I was hooked.